Privacy Policy
How we protect and handle your data
Introduction
At MuseumAI Guide, we respect your privacy and are committed to protecting your personal information. This policy explains how we handle your data.
Information We Collect
- Apple Account information (when you sign in)
- Device identifiers and technical information
- Photos you choose to analyze within the app
- Camera access for real-time artwork analysis
- Approximate location when using location-based features
Note: Photos are processed locally and not stored on our servers.
How We Use Your Information
- To provide and improve our AI-powered art analysis services.
- To personalize your museum experience.
- To analyze app usage and improve functionality.
- To provide customer support when needed.
- To send important updates about the app (with your consent).
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who help us operate the app (under strict confidentiality agreements)
Data Security
We implement appropriate security measures to protect your information, including encryption of data in transit and at rest, regular security audits, and secure cloud infrastructure with industry-standard protections.
Your Rights
You have the right to access, correct, delete, or transfer your personal data. You may also object to processing of your personal data. To exercise these rights, please contact us at the email address provided below.
Data Retention
We retain your personal information only as long as necessary. Account data is kept until you delete your account, usage analytics for up to 2 years, and support communications for up to 3 years.
Changes to This Policy
We may update this privacy policy from time to time. Continued use of the app constitutes acceptance of the updated policy. Please review it periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at contacto@arturocarreterocalvo.com.